krikya 88 Privacy Policy
Your personal information matters to us. This policy explains how krikya 88 collects, uses, and keeps your information secure.
1. Introduction and Scope
Protecting the privacy of every user of the krikya 88 platform is a core responsibility of ours. This Privacy Policy ("Policy") describes how krikya 88 handles the personal information of users through its website, mobile application, and related services.
By using our services you are agreeing to the terms of this Policy. This Policy is an integral part of our Terms and Conditions and should be read together with that document. Our services are strictly for individuals aged 21 or above — minors may not create an account or provide information.
This Policy applies to users located in Bangladesh and has been prepared in compliance with applicable data protection laws and regulations of Bangladesh.
2. Information We Collect
krikya 88 collects different types of information for various purposes. The categories of information collected are listed below:
2.1 Registration and Identity Information
When creating an account you may be required to provide the following information:
- Full name (as per national identity card)
- Date of birth (for age verification)
- Mobile number
- Email address
- Residential address
- National identity card or passport number (when identity verification is required)
2.2 Financial Information
Relevant payment information is collected during deposits and withdrawals. When transactions are made via bKash, Nagad, Rocket, or bank transfer, the associated account details are recorded. No full card numbers or bank PINs are stored.
2.3 Usage and Technical Information
Some technical information is automatically recorded while using our platform:
- IP address and device identifier
- Browser type and version
- Operating system
- Pages visited and session duration
- Gaming history and betting activity
- Login time and date
2.4 Communication Information
When you contact our customer support team via live chat or email, records of that conversation may be stored so that better support can be provided in the future.
3. Purpose of Using Information
krikya 88 uses collected information for the following purposes:
- Account management: To create, verify, and keep accounts secure.
- Transaction processing: To handle deposits, withdrawals, and other financial activities.
- Service improvement: To improve platform performance and user experience.
- Security assurance: To detect and prevent fraud, unauthorized access, and suspicious activity.
- Legal compliance: To comply with applicable laws and regulations.
- Communication: To send service-related notifications, account updates, and promotional information (where consent has been given).
- Responsible gaming: To identify unusual or risky gaming behaviour and provide assistance.
We never sell your information to third parties or share it for marketing purposes without consent.
4. Information Sharing and Disclosure
krikya 88 keeps your personal information confidential as a matter of policy. However, information may be shared with third parties in specific circumstances:
4.1 Service Provider Partners
Trusted third parties may be used for payment processing, technical infrastructure, and customer support. These parties operate under strict confidentiality agreements and may only access information necessary for the specific purpose.
4.2 Legal Obligations
Information may be disclosed in response to a court order, a lawful request from a government authority, or a legal obligation. In such situations we will disclose only the minimum information necessary.
4.3 Security-Related Requirements
Information may be shared with relevant authorities to assist in investigating fraud, money laundering, or other unlawful activity.
5. Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the krikya 88 platform. Cookies are small data files stored on your device.
5.1 Essential Cookies
These cookies are necessary for the basic functioning of the platform — to maintain login sessions, carry out security checks, and remember user preferences. Disabling them will prevent the platform from working properly.
5.2 Analytical Cookies
Analytical cookies are used to understand how users are using the platform. This information is used to improve the quality of the service.
5.3 Cookie Controls
Cookies can be controlled or deleted from your browser settings. Please note that disabling certain cookies may limit some features of the platform.
6. Data Storage and Security
Keeping your information secure is one of krikya 88's top priorities. We apply industry-standard security measures:
- SSL encryption: All data transmitted is encrypted using SSL technology, which protects it from interception during transfer.
- Secure servers: Data is stored on secure, protected servers and regular security audits are carried out.
- Access controls: Only authorised staff may access specific data, and all access is logged.
- Two-factor verification (OTP): An additional verification process is applied during sensitive activities.
6.1 Data Retention Period
Information for active accounts is retained for as long as the relationship with the user continues. Even after an account is closed or deactivated, certain information may be kept for as long as required to meet legal obligations.
7. User Rights
You have the following rights regarding your personal information:
7.1 Right of Access
You may request at any time to find out what information is stored about you. We will provide that information within a reasonable time.
7.2 Right to Rectification
If any stored information is incorrect or needs to be updated, you may contact us to request a correction. You can also update some information yourself through your account settings.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, where there is a legal obligation or an ongoing dispute, it may not be possible to delete all information.
7.4 Right to Object
You may object at any time to the use of your information for marketing communications, and we will honour that objection.
7.5 Right to Data Portability
You have the right to request your stored information in a standard format.
8. Privacy of Minors
krikya 88's services are strictly for individuals aged 21 or above. We do not knowingly collect any personal information from minors.
If we learn that a minor has provided information, we will delete that information immediately and close the associated account. Our Responsible Gaming Policy provides further guidance on this matter.
If you are aware that a minor is using our platform, please notify us immediately.
9. Third-Party Links and Services
The krikya 88 platform may contain content from third-party game providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. These providers have their own privacy policies, and krikya 88 is not responsible for how your information is handled on their platforms.
Payment services bKash, Nagad, Rocket, and banks have their own privacy policies. For financial transactions, the policies of the relevant service will also apply.
10. International Data Transfers
In some cases your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that data protection standards are properly maintained and that third parties comply with international data protection standards.
Contractual arrangements are ensured with all third-party partners to guarantee the protection of your information.
11. Policy Changes and Updates
krikya 88 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will:
- Display a clear notice on the website.
- Send a notification to the registered email or mobile number.
- State the new effective date at the top of the Policy.
Continued use of the platform after any changes will be taken as acceptance of the updated Policy. We therefore recommend reviewing this page regularly. To learn more about our services, read our About Us page.
12. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy, please contact our privacy team. Our support team is available seven days a week, 24 hours a day, in Bengali and English.
After receiving data protection requests we will process them as quickly as possible. Additional information may be requested to verify your identity.